Deep Sentinel Home Security Review

Deep Sentinel has something that few other security systems can match. Real humans monitor your home through cameras to give you an added layer of security. While having security guards watch your home is cool, Deep Sentinel has some other high-tech features we haven't seen with any other home security systems.

Live human protection costs a pretty penny. Deep Sentinel’s smallest kit (with $100 monthly monitoring) costs around $499 and has just one security camera. The largest kit, which costs $500 for monthly monitoring, comes with nine cameras.

You can also build your own kits. Like some other home security systems, you have to call Deep Sentinel to get a quote and purchase equipment. Deep Sentinel doesn’t sell its equipment online.

With other security systems, you have to upgrade your monitoring package to get all the goodies. Deep Sentinel has one monitoring service package that gives you all the features from the jump. There isn’t just one price, though. As you add cameras to your system, the monthly fee goes up by $50 per camera.

The system does work without a monitoring plan (and guards). The cameras still have motion alerts, live view, and custom protection zones that you can see on the app.

We should talk about what you're getting with that large monthly fee, because you may just find that it's worth it for what you're getting. It offers benefits that most security systems don't offer.

First, your home is watched by an AI system that continuously learns how to better protect you as time goes on. When the system detects someone trying to enter your home that it doesn't recognize, it will alert a security guard. 

The security guard will then speak to the potential intruder within 30 seconds. This may be all it takes to send a baddie running.

If the potential intruder isn't swayed, the guard will call the police, send an alert to the app on your phone, and the FlashBang Anti-Intrusion System will go off (if you opt for one). This system hits the potential intruder with pepper blasts, smoke bombs, sirens, and strobes. Let's just say that it's doubtful that your home will be entered after all that.

Two other companies offer AI security and security guard protection: SimpliSafe and Ring. Deep Sentinel’s $100 monthly monitoring price is on par with the other two security companies. And, when you compare equipment prices, there isn't a huge difference.

Deep Sentinel's contract term is only one year—much shorter than that of other security system brands. (Companies like ADT and Brinks Home Security keep you in a contract for a minimum of three years, which is the security industry's standard contract length.)

Short contract terms are good, especially in this case. If you decide you can’t afford the whopping monthly monitoring payment, you’re not stuck with it for too long.

You’re not locked into your contract right away, either. Once you receive it, you have 30 days to return your system to get a full refund.

Now for the bad news: If you miss the 30-day deadline, you’ll pay a whopping $1,200 early termination fee to get out of your contract. You get to keep the equipment and use it to self-monitor your home. For comparison's sake, if you cancel early with ADT, you could be out as much as $1,500 for their highest-tier system and the equipment doesn't usually work without monitoring.

All equipment has a one-year warranty. We wish it was a little longer since other systems give you a few years. And nothing can beat Ring’s lifetime warranty on the equipment.

Deep Sentinel equipment packages are basic but in a good way. You choose how many outdoor cameras you want, and you’re done. There aren’t any sensor options, indoor cameras, smart home devices, or additional sirens to add. It’s just cameras and a hub. 

We suggest opting for the 3-cam kit at the very least. Since Deep Sentinel systems don’t have sensors, if a camera isn’t watching an area, the security system can’t help you. Is someone sneaking in a back window? If that window is out of the camera’s sightline, you're out of luck. So the more cameras you get the better.

You can also add on the FlashBang Anti-Intrusion System. This comes with a pepper spray dispenser with a spray radius of 2,000 square feet,  a smoke bomb device that blinds intruders, a 130-dB siren, and strobe lights. 

• 3 cameras
• 1 hub with built-in battery charger
• Mounting hardware
• 1 installation kit
• 1 yard sign, sticker kit

The Deep Sentinel hub has 64 GB hard drive.  It receives information from up to six cameras through your home’s Wi-Fi. The hub can analyze more than 50 frames per second and discards useless footage so the memory can store important footage for up to four months. It has a minimum upload speed of 5 Mbps. 

With built-in AI, the hub constantly learns what (and who) isn't a threat to your home. This can lower the amount of false alarms.

During testing, we had occasional connectivity issues, particularly with cameras located farther from the hub.

Each Deep Sentinel camera is rated as IP65, so it can stand up to most climates. It can withstand up to 122०F (49०C) and down to -4०F (-20०C).

It also has:

• 130° field of view
• Night vision
• LED floodlight
• Two-way talk with a 102db speaker
• 1920×1080 HD resolution
• USB charger

As we mentioned before, this is a set of accessories that you can get to go along with your camera system:

• Pepper spray dispenser with a spray radius of 2,000 square feet
• Smoke bomb device that blinds intruders
• 130-dB siren
• Strobe lights. 

Deep Sentinel is a DIY security system, but if you’re not technically inclined, don’t worry. If you’ve ever set up a smart device in your home, you’re more than equipped to set up Deep Sentinel.

First, install the Deep Sentinel app from the Apple Store or Google Play, and create an account in the app. Then, the app will run you through the rest of the setup. Just so you know what you’re in for, we’ll run through the steps:

1. Connect the hub to your router with an ethernet cable.
2. Plug in the hub.
3. Put the battery in the camera and press the power button.
4. Pair the camera to the hub.
5. Attach the camera mount to a wall using the screw provided.
6. Slide the camera onto the mount.

From there, you just stand in front of the camera so that a Deep Sentinel guard can verify that your system is working.

Here's a more detailed explanation of how to install Deep Sentinel from one of our security experts.

Deep Sentinel doesn’t connect with any smart home devices. So whether you have Amazon Alexa, Google Assistant, Samsung SmartThings, Apple Homekit, Z-Wave, or Zigbee, you’re out of luck. This is a major shortcoming since a lot of people like being able to arm their system using voice commands or have it synced with other smart devices to perform tasks.

You can control the Deep Sentinel security system only through the app. The app is easy to use, though. And we like that you can switch cameras to Privacy Mode when you don’t want guards monitoring you. This is perfect for when your kids are playing outside or when you’re throwing a party in the backyard.

You can reach Deep Sentinel’s customer support by calling +1-833-983-6006. We found the customer service a little hit or miss. They answered our email in just a few hours but didn’t give us an answer. It didn’t even seem like the rep read our question. On the other hand, the live chat representative was very helpful and super speedy with replies.

Deep Sentinel is a cool concept. Having a live human watching over your house is the best way to nix false alarms and scare off potential intruders. If you're willing to pay hundreds of dollars monthly on monitoring, then this unique security system is worth it.

For our Deep Sentinel review, we took a deep dive with dozens of hours of research, scoured customer reviews, and contacted the company for more information. We also tested the system, hands-on for a few weeks. Then we combined the research with our dozens of years of security experience to bring you the best information.

Check out our methodology page for more on how we review products and services.

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