Troomi Kids Smart Phone Review

Troomi's three cellular plans grow with your child, offering "grown-up" options with kid-friendly safety features when they're ready for a phone.
Best first phone: Kids Safety Awards
Troomi
4.3 out of 5 stars
4.25
Starts at$149.95
  • pro
    No contracts
  • pro
    30-day money-back guarantee
  • pro
    Text and app monitoring
Plan
Price
Image/Group texting
KidSmart® Safe Browser
KidSmart® Safe Apps
Do (Basic)
Icon No  LightNo
Icon No  LightNo
Icon No  LightNo
Dream
Icon Yes  LightYes
Icon No  LightNo
Icon No  LightNo
Discover
Icon Yes  LightYes
Icon Yes  LightYes
Icon Yes  LightYes
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Rebecca Edwards
Jun 14, 2024
Icon Time To Read4 min read

The Troomi kids phone is designed to provide a safe and controlled digital experience for children. It offers a range of Samsung devices equipped with Troomi's proprietary KidSmart OS. With various plans that cater to kids' evolving needs, Troomi aims to balance safety with the functionality of a modern smartphone.

Troomi was selected as the best first phone in our inaugural Kids Safety Awards. 

pro
Pros
pro Unlimited talk and text
pro 30-day money-back guarantee
pro Optional internet access
pro Comprehensive text monitoring
pro Vetted third-party apps
pro Effective spam call blocking
pro Waterproof options available
pro Remote phone lock capability
pro App time limits
con
Cons
con Higher upfront cost
con Paid warranty
con Wi-Fi required for most apps

Compare Troomi pricing and plans

Cost
Features
Learn More
Do Unlimited talk/text, Safe phone numbers, GPS locating app, Parent Portal, Remote text monitoring
Dream All Do features plus: Unlimited image/group texting
Discover All Dream features plus: KidSmart® Safe Browser, KidSmart® Safe Apps

Info current as of post date. Offers and availability may vary by location and are subject to change.

Troomi offers two phone options for kids. The Samsung A13 LTE, priced around $150, and the Samsung A14 5G, around $200, are solid choices. You can buy the phones outright or take advantage of available financing. Finance plans range from around $47 to $80 per month.

Both Samsung phones come equipped with essential features for kids, including screen protectors, up to 1TB of expandable memory, GPS location services, and advanced cameras. The A14 stands out as the only 5G-compatible option, allowing for broader internet connectivity.

These phones are compatible with all of Troomi's family plans, which range from $20 to $30 per month. The plans include features such as text monitoring, picture and group texting, and access to the KidSafe browser and apps.

Troomi's service plans don't require a contract, which means you can start and stop service whenever you want without any penalties.

If you want protection beyond the Samsung manufacturer's warranty, Troomi offers extended warranty insurance for $6.95 per month. Don't wait too long to activate this option, as the extended warranty can be added to your plan only within the first 60 days after purchase.

Troomi kids phone specs

Girl on sofa holding phone with inset image of contacts screen

Image: Troomi

You can choose from two Samsung phones with Troomi, the A13 LTE and the A14 5G. Compare what each phone offers below.

Samsung A13 LTE

  • 6.6" Infinity-V Display
  • 32GB internal memory
  • Expandable memory up to 1TB
  • 50MP main camera
  • 5MP wide-angle camera
  • 8MP front camera
  • 5,000mAh battery
  • 4G LTE connectivity
  • Multi-layered security to protect personal information
  • Fingerprint ID
  • Face recognition ID
  • GPS location services
  • Music streaming capabilities (on Wi-Fi)
  • Bluetooth compatibility for headphones and speakers
  • KidSmart™ OS 

Samsung A14 5G

  • 6.6" edge-to-edge 90Hz Infinity-V FHD display
  • 64GB internal memory
  • Expandable memory up to 1TB
  • Triple-lens rear camera:
  • 50MP main camera,
  • 2MP macro, 2MP depth
  • 13MP front camera
  • 15 W fast charge
  • 5,000mAh battery
  • Adaptive power saving
  • 5G LTE connectivity
    Built-in multi-layered security
  • Fingerprint ID
  • Face recognition ID
  • GPS location services
  • Music streaming capabilities (on Wi-Fi)
  • Bluetooth compatibility for headphones & speakers
  • KidSmart® OS 

Troomi smart phone features

Troomi sets families up for success with a closed network that parents can expand as kids grow. There's no app store or social media with Troomi, and parents are in charge of the apps that are downloaded onto their child's phone. Here's a rundown of some our favorite Troomi features:

  • Device options: Troomi offers several Samsung models, including the A13 LTE and A14 5G, as well as the XG03 smartwatch for younger kids. These devices come with screen protectors, GPS location services, expandable memory, and high-quality cameras.
  • KidSmart OS: Designed to grow with your child, the KidSmart OS initially restricts internet access but can gradually introduce more online capabilities through the Discover plan. This plan includes the KidSmart Safe Browser, vetted apps, and the ability to manage contacts and messaging features.
  • Parental controls: Parents can set app time limits, approve all contacts, and monitor text messages. This level of control might seem invasive to some but provides peace of mind for others.
  • App management: No app store exists, but parents can add approved apps through the parental portal. This ensures that all apps are appropriate and safe for children.
  • Communication options: Troomi initially allows text-only messaging, with the option to enable group chats and photo messaging as kids mature. Parents can read all text content to ensure safety.

App Control and Offerings on the Troomi Phone

Troomi has the most extensive app vetting we've seen. It utilizes its own safety experts and feedback from parents to determine which apps are safe for kids to use on a Troomi phone. Below, we break down how Troomi vets and approves apps.

Basic apps (available on all plans): Troomi ensures that your child can access essential apps even with the most basic plan. Parents have complete control over which of these basic apps are loaded onto the device and can set specific times of day and duration for their use. This level of control helps you manage your child's screen time and ensures that the apps are used in a balanced manner.

KidSmart® apps (available on the Discover plan): The Discover plan unlocks access to Troomi's award-winning KidSmart® Apps. The Troomi community highly recommends these apps, which have been carefully vetted to ensure they are educational, creative, and fun. Most KidSmart Apps are accessible only over Wi-Fi, adding an extra layer of security by limiting use to safe environments like home and school. Essential tools like GPS tracking and Google Maps remain available anytime, anywhere, providing necessary functionality while maintaining safety.

We recommend that parents educate kids about how to safely use public Wi-Fi, in case they're tempted to connect to networks when they're away from home or school.

Under review  apps (apps that are up for consideration by Troomi): 
Troomi's team of safety experts is always on the lookout for new apps recommended by the community. Each app undergoes rigorous testing to ensure it meets Troomi's high standards for safety and quality. This continuous review process means new apps are regularly added, expanding the variety and enriching your child's digital experience. Parents are encouraged to check back frequently to see the latest additions to the app library.

Final word: Troomi is a safe choice for a kid's first phone

Troomi offers a robust solution for parents looking to introduce their children to mobile technology in a controlled and safe manner. While the upfront cost and paid warranty may be deterrents, the extensive parental controls and flexible plans make it a worthwhile investment for many families. If ensuring a safe digital environment for your child is a priority, Troomi is a strong contender for your child's first phone.

How we reviewed Troomi

For our Troomi review, we compared its features and specs to other top kids smartphones. We conducted research, read reviews, and spoke to parents to find out how they like using Troomi smart phones for kids. Learn more about how we rank and review products on the SafeWise methodology page.

Rebecca Edwards
Written by
Rebecca is the lead safety reporter and in-house expert for SafeWise.com. She has been a journalist and blogger for over 25 years, with a focus on home and community safety for the past decade. Rebecca spends dozens of hours every month poring over crime and safety reports and spotting trends. Her expertise is sought after by publications, broadcast journalists, non-profit organizations, podcasts, and more. You can find her expert advice and analysis in places like NPR, TechCrunch, The Washington Post, The Chicago Tribune, The Miami Herald, HGTV, MSN, Reader's Digest, Real Simple, and an ever-growing library of podcast, radio and TV clips in the US and abroad.

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