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Qustodio Parental Control Review
For over 11 years, SafeWise experts have conducted independent research and testing to create unbiased, human reviews. Learn how we test and review.
Qustodio is a parental control app for computers, tablets, and smartphones that helps you monitor your kids’ screen time and prevent them from seeing inappropriate content. You can set specific filters and time limits for websites and apps they use and supervise their device usage history.
We picked Qustodio as the most customizable parental control app in our first-ever Kids Safety Awards.
Compared to similar products, Qustodio is a little more expensive than other high-ranking apps. However, it comes with extra features like a panic button and SMS monitoring, making it great for combating cyberbullying. You can see text messages and block contacts from specific phone numbers. Qustodio also has a user-friendly interface, location tracking, and geofencing, but unfortunately, it doesn’t have a tamper-alert feature.
Qustodio features
We love that Qustodio works on a range of different devices:
- Android
- Mac OSX
- iOS
- Chromebook
- Kindle
- Windows computers (but not Windows phones)
Each Qustodio plan includes these features:
- Internet and mobile app monitoring
- Web filtering
- Pause internet access
- Device blocking routines
- Daily time limit
- Online reporting dashboard
- 30-day activity reports
- Panic button (only available on Android)
Qustodio Free does a great job on basic protection, but if you have multiple devices or multiple kids, you'll probably want to invest in the Complete plan for full protection and monitoring across all your kids' devices. This is what additional access to with a Complete paid plan:
- Web activity alerts
- Blocked website alerts
- Custom app and website rules routines
- Games and apps time limits
- App download alerts
- YouTube monitoring
- Calls and messages monitoring
- Saved places alerts
- Care Plus (upon request)
Some features aren't available on particular devices due to privacy restrictions, but this problem is consistent with virtually every parental control app. It's out of Qustodio's control.
Qustodio usability and alerts
The Qustodio interface is easy to navigate, so even less tech-savvy parents shouldn't have a problem setting up specific guidelines for their kids' devices. It has some cool features like the Activity Timeline and Panic Button, too.
Rather than just a list of the sites your child has visited, the Activity Timeline shows a minute-by-minute breakdown of all your child's activity on their device, including the apps they used and websites they visited.
In addition to allowing or blocking certain categories of websites, the Qustodio app can alert you if a child accesses a specific type of website, like a file-sharing or chat site. The app allows kids to access some potentially risky—but not totally unsafe—sites, but you’ll get an alert when that happens. That way, you can keep an eye on their activity.
Qustodio flaws
Qustodio is pretty solid when it comes to security, but there's no feature to alert you if your child tries to alter the settings on the app.
Many parents give younger children hand-me-down phones, mobile devices, and tablets after an upgrade, but depending on how old the devices are, Qustodio’s parental control software may not work on them. Check out the Qustodio site for system requirements and supported platforms to find out if the software is compatible with your devices.
We got several incompatibility messages from our antivirus software when we installed Qustodio on a Mac, and the Qustodio website even warns against this. The company recommends uninstalling antivirus software and then reinstalling it after you install Qustodio.
Compare parental control app prices
Info current as of post date. Offers and availability may vary by location and are subject to change. Read full disclaimer.
*Paid annually: $54.95/yr. for 1 device
†Paid annually: $69.95/yr. for 1 device
Final word
If you're looking to go beyond basic pornography protection and want software that will help you keep your kids safe from cyberbullying through text messages, Qustodio is a good choice.
Its time limit controls help keep kids safe from screen addiction, too, which is great for today’s high-tech households. Just keep in mind that it's more expensive than other parental control options, and it doesn't always play well with iOS devices.
Image: Qustodio
To write our Qustodio review, we downloaded the software and tested it ourselves to see how it operated in real-world situations. We read what others were saying about it, and we compared it to similar products. Find out more about our review process by checking out SafeWise's methodology.
When we downloaded the free Qustodio app, we got an instant three-day free trial of the Premium version. And, unlike many free trials, the Qustodio Premium trial didn't require a credit card number, so we didn't have to worry about canceling after the three free days.
Three days isn't a lot of time to test out a parental control product. Children's device activities are unpredictable and can vary from one day to the next. On top of that, you want to make sure the software can handle whatever your kid throws at it. We'd like to see a seven-day trial, at minimum, for this kind of software.
If you do subscribe, Qustodio gives support preference to customers with Complete subscriptions. If you often need tech support, consider upgrading to reduce wait time, or add on the Care Plus package for an additional fee.
Qustodio FAQs
Net Nanny and Qustodio share many of the same features, including web filtering, time limits, and activity monitoring, but there are a few differences between the two. Net Nanny does not have a panic button, but Qustodio does not have language and image censoring like Net Nanny does. Net Nanny is also less expensive than Qustodio—but barely.
The biggest difference in Qustodio's cost is that the Basic version lets you protect only five devices, while the Complete package offers unlimited device support. Both paid packages offer helpful tools such as games and app blocking, daily time limits, and web filtering.
Qustodio works on multiple devices including Windows, Mac, Chromebook, Android, iOS, and Kindle.
No, Qustodio does not currently offer this feature.
Yes. Facebook monitoring doesn't start working until either you or your child log into their Facebook account on their device and allow Qustodio to access account information. Keep in mind that it may take a little while for it to connect after logging in—it took us about an hour after connecting Qustodio to a Facebook account to start seeing Facebook activity on our Qustodio online dashboard.
Yes, your child can delete Qustodio from the child's device.
These parental control apps do have uninstall protection:
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Amazon.com price as of post date. Offers and availability may vary by location and are subject to change. Read full disclaimer.
*First year only. Regular price $99.48/yr.
**First year only. Regular price $59.99/yr.