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Norton Antivirus Review
*First year prices start at $19.99/yr. for the base plan. Subsequent years start at $59.99/yr.
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Norton Antivirus has an extensive collection of anti-malware and internet security programs. From its antivirus programs to secure VPN services, if you’ve bought a computer in the last decade, you’ve probably seen Norton Antivirus in action.
Like all the best digital defenders, Norton scans your device regularly and compares code in your device to its database of malware and viruses. We focused on the Norton 360 suite of programs for this review, but dive into the website and you’ll find a whole zoo of programs to protect your devices.
While Norton Antivirus Plus has powerful features, it's not available on Android or iOS. All of Norton 360’s features are available on PC, Mac, iOS, and Android.
Norton 360 has three pricing options. Each program requires a low annual fee and works with Android, iOS, Mac, iOS, and PC devices.
They all protect against basic online threats like spyware, viruses, malware, and ransomware. All three of the Norton 360 programs include features you'd normally have to pay extra for, too.
Even with the Standard plan, you get online threat protection, a smart firewall, a password manager, and a secure VPN.
Norton's unique protection options
It’s not every antivirus software that provides identity theft protection when your information gets swiped, but Norton does. Granted, you have to pay more for Norton 360 with Lifelock, but the Select and Ultimate Plus plans both offer services other antivirus programs can’t touch:
- Transaction monitoring watches your online transactions for any shady activity
- Retirement and investment monitoring protects your assets like your 401k from online invasion
- Identity restoration connects you with an Identity Restoration Specialist who can help you deal with identity theft breaches
Norton antivirus features
Consistent, comprehensive protection
There’s a reason Norton is one of the most well-known and trusted names in the antivirus business. Even the most critical reviewers have to acknowledge that Norton does a good job of preventing active malware intrusion and has a very high overall detection rate.
Clean user interface
In recent years Norton has streamlined its UI to be simpler and more customer-friendly, dividing its services into four easy-to-access tabs.
Silent mode
Norton offers the option to silence notifications, a mode particularly appreciated by gamers.
False positives
Compared to other antivirus programs, Norton has a relatively high percentage of false positives (safe programs flagged as dangerous or potentially unwanted programs). Flagging safe programs is better than missing dangerous ones, but it can hinder usability—particularly without a clear user-override option. Norton has improved in this area in recent years, but users and reviewers still report problems.
High RAM use
While they're better in recent years, Norton 360 and Norton Antivirus aren't light programs when it comes to using RAM. They use a huge amount of memory, especially during live updates and scans.
To make matters worse, Norton includes a cryptominer in its software that runs in the background when your computer's idle. We don't recommend using this feature.
Less effective for adware
While almost completely effective for viruses and malware, Norton has shown less diehard security measures when it comes to adware.
Notification delays
Users and reviewers have noted delays between the scanning of a file and the notification of any problems or resolution. This is a minor concern but is a pet peeve for some tech aficionados.
Final word
Norton Antivirus continues to be a solid choice for antivirus and internet security protection. It has a great track record for virus and malware detection and is competitively priced. But it is a bit clunky in its usability.
Norton Antivirus FAQ
Norton offers seven-day free trials on all four of its antivirus and Norton 360 plans.
You can get a secure VPN on any Norton 360 plan but it's not available on Norton Antivirus Plus.
No. In recent years, many customers have claimed that Norton customer support has either tricked them into “fixing” a nonexistent virus or actually implanted a virus (via customer-granted remote access for assistance) in order to remove it. In both of these situations, customers have been charged upwards of $100 for virus removal.
These are the result of customer service scams, often in the form of infection warning pop-ups listing a false phone number for Norton customer support.
Official Norton customer support is free to subscribers and won't contact you unsolicited.
Visit Norton’s technical support page for more information on how to avoid these kinds of scams and what to do if you fall into one.
Yes, Norton has a parental controls app called Norton Family. It is included when you buy Norton 360 Deluxe and Norton 360 Premium, or you can purchase it on its own. Find out more in our Norton Family Parental Control Review.
How we reviewed Norton Antivirus
We’ve put Norton to the test, carefully researching the company, expert reviews, and customer ratings. We rated it based on features, usability, and cost of the antivirus software. For more information on how we evaluate products like Norton Antivirus and Norton 360, take a look at our methodology.