Ticketek Australia confirms data breach, days after alleged Ticketmaster hack

Ticketek Australia has apologised to customers after it became aware of a "cyber incident" impacting account holder information.

On Friday, Ticketek addressed affected customers via email, assuring them that their Ticketek account password and payment information had not been compromised, but that names, dates of birth and email addresses may have been impacted.

The incident comes just days after hackers put the data of 560 million Ticketmaster customers for sale on the dark web. Although Ticketek and Ticketmaster are both ticketing companies, they are separate entities and there is no evidence that the two incidents are related.

Ticketek notified all potentially impacted customers via email on Friday. It has not revealed the number of customers whose data has been breached, but if you received that email (be sure to check your junk mail), you are likely one of the affected.

In the email, Ticketek directs customers to a cyber security guide, which includes the following advice for affected customers:

• Be on the lookout for an increase in phishing emails and know what red flags to look for in an unsafe email.
• When visiting a website that requires you to input login credentials, ensure the web address (URL) starts with https:// and if the address is suspicious in anyway, do not enter your information and instead contact the company or entity via trusted channels.
• Ensure you have up-to-date antivirus software and that you create strong passwords. Better yet, use a password manager.