How we test, review and rank products

SafeWise Australia is supported by readers like you. That means we might make money when you click on one of our recommendations.

We can provide our reviews, insights, and tips on living a safer life for free because we pay the bills with affiliate commissions from some (but not all) of the retailers and brands we recommend.

We are never paid for our reviews. The commissions we receive may influence when we review products or which products we review, but they never interfere with our recommendations or the content of our reviews. In fact, we’ll be brutally honest about our partners if their product or service falls short.

Our experienced writers and editors rank products and services based on their expert opinions about which ones will best serve the needs of our readers.

SafeWise reviews, compares, and ranks products and services after considering (at a minimum) these standard criteria.

• Price: What is the initial investment and what other costs will you incur over time?
• Overall value: We compare the initial cost of a product or service against the features and benefits provided with short- and long-term use (e.g. energy savings, home insurance discounts). We also look for any hidden costs you might accrue over time (subscription fees, higher internet speeds, data charges, etc.).
• Availability: Who can take advantage of this product or service? Is it accessible for most people or designed to serve niche groups?
• Customer experience: We evaluate customer reviews, company policies, and the availability of customer support.
• Reputation: How established is the brand? Has the brand or service attracted significant positive or negative coverage? How is the company rated by customers, experts, and third-party industry evaluators?
• Privacy: We consider known breaches, responses to breaches, and security requirements like two-factor authentication to determine how much we can trust a product or service.
• Compatibility: Does the brand or service stand-alone or does it integrate with other brands, services, or products to make your home/life/community safer or more convenient?
• Quality: We assess materials, construction, how the item or service meets industry standards or ratings (UL, IP, etc.), durability, etc.
• Features: We take an inventory of what features are included, how well they work, and how they stand up to competitors. We also consider things like whether or not the company throws in all the features at the base price or requires upgrades to use the coolest ones.
• Ease of use: How easy is it to set up the product or service and use it? We examine installation, setup guides, online and phone support, mobile apps, and anything else that impacts how you use the product or service.

Wherever possible, we put products and services to work in homes and other real-life situations. During tests, we evaluate all of the following, as applicable:

• Installation (is setup easy, how long does it take, is it easy to get help?)
• Function (does the product or service deliver what it promised?)
• Features
• Compatibility
• Mobile app
• Image quality, video streaming, etc.
• Alerts/notifications

We reach out to customer service to find out how responsive, friendly, and helpful it is. We also seek answers and clarification as needed.

We try out multiple brands of the same product or service to compare their performance head-to-head.

We look at regulations and regulatory bodies for products and services to find out if there are standards that need to be met. Then we see how each product or service either meets those standards or falls short.

We scour industry standards, other expert reviews and best-of lists, real-life customer reviews and ratings, online forums, user manuals, product specs, service contracts, etc.

Our approach differs depending on what type of product or service we're reviewing. Here are some links to in-depth methodologies for a few different product categories:

• Wireless security cameras
• Video doorbells
• Baby car seats
• Pet cameras
• VPN services