Communicate with your child every day. Ask questions about their school day, their friends, and observe their emotional state. Anxiety from bullying can result in changes to their behaviour, appetite, and sleep patterns. They might also become more closed off if they’re experiencing bullying online.
Offer comfort and support. Let your child know they have a right to feel safe online and in the classroom. They have a support system of friends, parents, teachers, and school counsellors that can put an end to what’s causing them grief.
Prompt them to take a social media detox. Victims of cyberbullying can’t resist the temptation to see what people are saying about them. Put limits on their phone and internet use and keep their phone in your room of a night. Prompt them to use their time away from technology to do things they enjoy, like going for a walk in the park or playing a board game with the rest of the family.
Encourage your child not to respond. While it’s better said than done, especially if they’re inundated with nasty messages, responding will only make the situation worse. Encourage them to be the bigger person and block the bully (or bullies) on all platforms.
Take screenshots. Bullying is a repeated occurrence. Encourage your child to keep screenshots and screen recordings of all messages, comments, and pictures sent by the bully or bullies. These can later be used as evidence once you take the situation to the school or even the police.
Listen to your child. Through no fault of your own, your child could be reluctant to ask for your help in putting a stop to the bullying. They could anticipate retaliation from the bully or think reporting the situation will make it worse. Come to an agreement with your child and listen to their thoughts and feelings on the situation.
Gauge how dangerous the situation is. Cyberbullying varies in severity. While having your phone flooded with nasty messages is distressing, try to determine if there is any threat to your child’s safety. Are they receiving death threats or threats of harm? Do you fear for their safety at school? If so, it’s time to contact the police.
Notify the school. Most schools have rules against bullying. Contacting the school can bring the issue to the attention of teachers and counsellors who can offer support and put a stop to the bullying. A counsellor or mediator can help work through the issues with your child and the bully depending on the severity of the situation.
Make sure your child knows it's not their fault. Bullying can bring on feelings of guilt, so your child must know they’re doing the right thing by talking about it.
Consider monitoring their technology use. Certain apps and sites can track your child’s internet and technology usage. Apps like Qustodio are particularly useful because they provide your child’s call and text logs as well as the content of their texts.
If you choose to use a parental control app or software, explain why it's important. While this might not be the best option if your child is nearing the end of their high school journey, it could be worth a look if they're starting to use the internet.
Teach them about online safety. Personal safety online is important, especially as your child gets older. Ensure they know to never give away passwords and not to share personal information online.